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Seat Time: 2hrs - Desc:

This course will examine the attributes of good presenters, including making eye contact and projecting voice. The learner will become acquainted with presenter delivery sequence and other strategies for presenting. After completing this program, the learner will be able to:

  • Develop, plan, and practice a presentation professionally.
  • ;Use visual aids, scripts, and podiums to augment presentations.
  • Make eye contact and use good posture and vocal projection.

Seat Time: 2.25hrs - Desc:

This course presents the concept of emotional intelligence, the emotions that create the base of emotional intelligence, and how to stimulate it for success on the job. Upon successful completion of this course, the learner will be able to understand:

  • Different classifications of emotion.
  • The correlation between emotional intelligence and success in the workplace.
  • How to respond appropriately to the emotions of others.